ParentApp Kids – Privacy Policy
Your data is important to us. This Privacy Policy sets out our policies for the collection, use, and disclosure of personal information in the use of ParentApp Kids.
ParentApp Kids is a free app version of the Parenting for Lifelong Health for Young Children programme and designed for parents and caregivers of children aged 2 to 9 years.
ParentApp Kids is brought to you by the collaboration of partners including Stellenbosch University, Parenting for Lifelong Health, University of Oxford, IDEMS International, INNODEMS as well as the National Institute for Medical Research and the Regional Psychosocial Support Initiative in Tanzania (‘the ParentApp Kids team’).
Please read this Privacy Policy carefully. By downloading or using the app, you agree to the collection and use of information in relation to this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms & Conditions, which are accessible within the app, unless otherwise defined in this Privacy Policy.
What information does the app collect about you and how do we use it?
Personal Data For the purpose of this Privacy Policy, ‘personal data’ means any information that enables us to identify an individual, directly or indirectly. We collect data as follows:
- Name or nickname
- Gender
- Parent ID
All data collected is linked to your unique ParentApp identification number. The ParentApp identification number produced within the app may also be used to link with any out of app surveys conducted.
We process your data to provide parenting support to you, communicate when you contact us, for security reasons as well as research purposes (see section ‘Information Sharing’). The primary research purpose includes optimising engagement of a digital parenting intervention (use of ParentApp) to prevent violence against children. During the course of research, the study team may use aggregated and anonymised data from the app for further research projects. Finally, please note that we may process your data without your knowledge or consent, where this is required or permitted by law.
The processing of your personal data is primarily based on:
The ParentApp Kids team has legitimate interests in carrying out research activities, under Art. 6(1)(f) GDPR, regarding the sharing of details related to how you use the app; and
Your consent, under Art. 6(1)(a) GDPR, regarding the email address you provide at the point of Google Sign-in and the sharing of answers you may provide to in-app questions (which may be linked to the as stated chosen username and gender which are entirely optional).
Log Data Whenever you use our app, we collect data and information (through third party services) on your phone called Log Data. This Log Data includes information such as a truncated device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilising our app, the time, date and your intentions within the app (which include but are not limited to any app buttons clicked or pages visited.)
Cookies Cookies are small files that store data, often used to save user-specific information. They allow websites and apps to retrieve this stored information, enabling a more personalised and efficient user experience.
We use a number of third party services (see relevant section below) to support the functioning of the app. We use third party cookies through Firebase and GlitchTip and first party cookies through Matomo. In short, first-party cookies are from ParentApp Kids, and third-party cookies come from other places as described.
For further information on the handling of cookies see below:
You have the option to adjust your browser settings to decline all or specific browser cookies or to notify you when sites initiate or access cookies. For android devices this should be done on the google chrome app. Remember, disabling cookies can affect the functionality of websites or web apps, as they may rely on these cookies for essential features. Always be sure about your decision before making these changes.
Feedback Submissions Your feedback on the app is important to us. We shall always anonymise your personal information when sharing and publishing your feedback.
Aggregate Data Your data is important to the ParentApp Kids team for broader research purposes. Aggregate data is always anonymised.
How we get your personal information and why we collect it
We process your data to provide support to you as a parent / caregiver as well as process your data to communicate when you contact us, for security reasons as well as research purposes (see section ‘Information Sharing’).
The primary research purpose includes looking to investigate the extent to which ParentApp Kids can support the interactions of parents and caregivers of young children. Parents and caregivers will be receiving primary parenting messages by accessing the modules of the app as well as enjoy shared reading experiences with their child. During the course of research, the study team may use aggregated and anonymised data from the app for further research projects. Finally, please note that we may process your data without your knowledge or consent, where this is required or permitted by law.
Information Sharing
Limited internal IDEMS staff may have access to log data collected via the app, as necessary to perform their duties regarding the operation of the app. These data will only be accessed on a need-to-know basis, and all team members with access to the data are bound to confidentiality.
You agree that your personal information may be shared with third parties such as researchers and partners involved in the improvement or implementation of the app including those outside your country. Prior to the disclosure of information with research partners we will make anonymous to the extent possible and where appropriate information such as log data. In reading and accepting this Privacy Policy, you permit us to use your anonymised data in published research.
You agree that we may transfer your log data outside your country, for example, to administer cloud services. We will ensure that any country, company or person that we pass your personal information to agrees to treat your information with the same level of protection as we are obliged to.
Legal The information that we request will be retained by us and used as described in this Privacy Policy.
Third Party Service Providers and Websites
The app does use third party services that may collect information used to identify you. We do so for the following reasons:
- To facilitate our app
- To provide the app on our behalf
- To perform app-related services; or
- To assist us in analysing how our app is used.
We want to inform users of this app that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Links to the privacy policies of third-party service providers used by the app:
This app may contain links to other sites that are not covered by this Privacy Policy. If you click on a third-party link, you will be directed to that site. This Privacy Policy applies only to the processing of your information by this app. It does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any site or service to which this app links to.
How long do we keep your data?
We will retain your personal information for as long as we need it to fulfill our purposes, including any relating to app services as well as legal, accounting, or reporting requirements.
How do we keep your data secure?
We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. We also reserve the right to the storage of your data on third party servers or databases outside of the listed ParentApp Kids team (refer to the section on Third Party Service Providers and Websites). Therefore usage of the app is at your own risk.
Children’s Privacy
This app is not targeted towards anyone under the age of 18. We do not knowingly collect personally identifiable information from individuals under 18.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to withdraw consent for data processing at any time – You can choose to halt the processing of your data if consent was the legal basis for handling your information.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. Depending on the circumstances and the nature of your request it may not be possible for us to do what you have asked, for example, where there is a statutory or contractual requirement for us to process your data and it would not be possible to fulfil our legal obligations if we were to stop. Further information on your rights is available from the Information Commissioner’s Office (ICO).
Removing the app
We are sorry if you find our app no longer useful. Should you decide to remove our app, we may still retain some of your data (although anonymised) to troubleshoot, aid in investigations, comply with legal requirements or to add to our existing research data sets.
Changes to the Privacy Policy
We may update our Privacy Policy from time to time. You waive your right to be notified directly of changes and are advised to review this page periodically for any updates. Your continued use of the app suggests you agree to subsequent revisions of the Privacy Policy.
Contact Us
If you have any questions or suggestions about our Privacy Policy, complaints or otherwise do not hesitate to contact us at [email protected].
If your concerns are not adequately addressed, you retain the right to file a complaint with the Information Commissioner’s Office. You can reach them at 03031231113, contact them via https://ico.org.uk/global/contact-us/, or mail to the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England, UK.
Last updated: 5 March 2024 This Privacy Policy page was based on a draft created at privacypolicytemplate.net and modified/generated by App Privacy Policy Generator.